We offer FREE Next Day Shipping on orders over £150 to most parts of the UK. Orders under £150 will be charged £6.50 delivery, these will be shipped via a Next Day Delivery service.
We use DPD or UPS as our courier. Heavier items (over 25kg) will be sent with UPS. Smaller lighter items will be sent via DPD.
All goods ordered before 1pm will be dispatched the same day. Our regular deliveries are made Mon- Fri between 08:00 and 19:00 (except during public holidays).
Once the order is dispatched you will be sent an email with the tracking number for your consignment. For most UK addresses we will often deliver the next day, however, our service is not a guaranteed next day delivery service and we are not responsible for any delays incurred by our couriers. Orders placed between Monday and Thursday @ 1pm should be delivered within 48 hours of your order being placed.
If you are ordering over the weekend, your first potential delivery day will be the following Tuesday. (Wednesday after Bank Holidays)
Orders exported from the United Kingdom may be subject to import duties and taxes in the country of receipt. It is the responsibility of the recipient to pay these duties and taxes and Winnerwell UK will not accept any responsibility for import charges due. Orders returned to the UK due to non- payment of duties and taxes will be refunded less the cost of return shipping.